Terms & Conditions

Effective Date: January 2026
Company: Texas Meat Mafia Events & Catering, LLC (“Texas Meat Mafia,” “we,” “us,” or “our”)
Website: https://www.texasmeatmafia.com

By accessing the Site, requesting a quote, placing an order, booking an event, or otherwise engaging our services (collectively, the “Services”), you agree to these Terms & Conditions (the “Terms”). If you do not agree, please do not use the Site or Services.

1) Eligibility & Use of the Site

You must be at least 18 years old (or the age of majority in your location) to request quotes, place orders, or enter into agreements with us.
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms.

2) Changes to the Terms

We may update these Terms from time to time. The “Effective Date” above reflects the latest version. Continued use of the Site or Services after changes are posted constitutes acceptance.

3) Quotes, Orders & Bookings

Quotes: Quotes are estimates based on information provided (guest count, menu, service style, location, date, timeline, rentals, and staffing). Pricing may change if details change.
Proposals & Invoices: A booking is not confirmed until you sign our proposal/contract and pay the required deposit.
Deposits: A non‑refundable deposit of $500 is required to secure your date.
Minimums: Guest count and order minimums vary by date and service type.
Final Headcount: Due [60] days before the event; your invoice will be adjusted to the final count or the proposal minimum, whichever is higher.
Final Payment: Due [30] days before the event, unless otherwise stated. Late payments may incur fees.

4) Cancellations, Changes & Refunds

Client Cancellation: Deposits are non‑refundable. If you cancel after [14] days before the event, additional charges may apply for labor, rentals, special orders, and perishable items already purchased.
Date Changes: Subject to availability and may incur rescheduling fees and/or price changes.
Menu Changes: Allowed until 30 days before the event. Some substitutions may affect pricing.
Our Right to Cancel: We may cancel for safety concerns, non‑payment, force majeure, or reasons beyond our control. In such cases, we will refund amounts paid for undelivered Services (excluding costs already incurred), which will be your sole remedy.

5) Service Types & What’s Included

Full‑Service Catering: May include staffing, setup, buffet or plated service, and breakdown as specified in your proposal.
On‑Site Pit Service: Requires suitable outdoor space and venue approval; subject to fire/smoke restrictions and weather conditions.
Drop‑Off/Set‑Up: Includes labeled trays and basic disposables as stated in your proposal.
Rentals: China, flatware, linens, décor, and specialty equipment available upon request (fees apply).
Travel: Events outside [50] miles of San Antonio may incur travel fees.

6) Client Responsibilities (Events & Venues)

You agree to:

Provide accurate event details and timely approvals.
Ensure the venue allows outside catering, on‑site cooking (if applicable), proper ventilation, and access to utilities (power/water) as needed.
Arrange necessary permits and venue approvals for alcohol service (if applicable).
Provide a safe environment for our staff, equipment, and guests.
Inform us of site limitations, load‑in/load‑out access, parking, and timeline.

We reserve the right to refuse service if conditions are unsafe, non‑compliant, or differ materially from your proposal.

7) Allergens, Dietary Needs & Food Safety

We can accommodate many dietary preferences (e.g., gluten‑free, dairy‑free, vegetarian, vegan, pork‑free) with advance notice.
Allergen Disclaimer: We prepare foods in shared kitchens. While we take care to avoid cross‑contact, we cannot guarantee an allergen‑free environment.
Leftovers: At your request and where permitted, we may package safe leftovers. Once food leaves our custody or service times are exceeded, safe handling becomes your responsibility.

8) Alcohol Service

We may offer non‑alcoholic beverage service directly.
Alcohol service (if offered) may be provided via a licensed partner and is subject to venue policies, permits, and applicable laws. We reserve the right to refuse service to any guest for safety or legal reasons. You agree to hold us harmless for issues arising from third‑party bar services engaged at your event.

9) Pricing, Taxes & Fees

Prices are subject to change until your proposal is accepted and deposit is paid.
Sales tax, service fees, and gratuities (if applicable) will be stated in your proposal or invoice.
Additional fees may apply for late changes, extended service time, excessive cleanup, damages, or overtime.

10) Shipping & Merchandise (If Applicable)

If we sell merchandise or ship items:

Shipping: Costs and timelines are shown at checkout; risk of loss transfers upon delivery to the carrier.
Returns/Exchanges: Allowed within [X] days for unworn/unused merchandise with tags; food items are not returnable.
Damaged/Incorrect Items: Contact us within [X] days of delivery.

11) Intellectual Property

The Site, menus, text, graphics, logos, photos, videos, and other content are owned or licensed by Texas Meat Mafia and protected by law. You may not copy, modify, publish, sell, or exploit any content without our prior written consent.

12) User Content (Reviews, Photos, Testimonials)

If you submit reviews, photos, testimonials, or messages (“User Content”), you grant us a non‑exclusive, worldwide, royalty‑free, perpetual license to use, reproduce, display, and distribute such content in connection with our marketing, the Site, and social media, with or without attribution, in compliance with applicable laws. You represent that you own or control the rights to your User Content and that it does not infringe any third party’s rights.

13) Prohibited Uses

You agree not to:

Violate laws or regulations;
Infringe intellectual property or privacy rights;
Interfere with Site operation or attempt to access systems without authorization;
Post or transmit harmful code;
Engage in fraudulent, defamatory, harassing, or obscene conduct.

14) Third‑Party Links & Services

The Site may link to third‑party sites or services (e.g., venues, rental companies, payment processors). We are not responsible for their content, policies, or actions. Your use of third‑party services is at your own risk and subject to their terms.

15) Payments & Security

We may accept major payment methods via recognized processors. You authorize charges for deposits, balances, and approved add‑ons. We do not store full payment card information on our servers.

16) Disclaimer of Warranties

To the fullest extent permitted by law, the Site and Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee uninterrupted or error‑free operation.

17) Limitation of Liability

To the fullest extent permitted by law, in no event will Texas Meat Mafia be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, data, goodwill, or business opportunities, even if advised of the possibility of such damages.
Our aggregate liability for any claim relating to the Site or Services will not exceed the amounts you paid to us for the specific event/order giving rise to the claim.

Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the maximum extent permitted by law.

18) Indemnification

You agree to defend, indemnify, and hold harmless Texas Meat Mafia, its owners, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Site or Services; (b) your breach of these Terms; (c) personal injury or property damage caused by your instructions, venue conditions, or guest conduct; or (d) your violation of any law or third‑party right.

19) Force Majeure (Events Beyond Control)

We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to severe weather, fire, flood, labor disputes, government actions, public safety concerns, utility outages, transportation failures, or venue‑imposed restrictions.

20) Dispute Resolution; Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law rules.
Venue: Exclusive jurisdiction and venue lie in the state and federal courts located in Bexar County, Texas.
Optional (If you want arbitration & class‑action waiver):

Any dispute arising under these Terms will be resolved by binding arbitration in Bexar County, Texas, administered by [AAA/JAMS] under its rules. No class actions; claims may only be brought in your individual capacity. Small‑claims court matters may be brought in an appropriate court.

Arbitration & Class‑Action Waiver

Agreement to Arbitrate.
Except for the matters expressly excluded below, you and Texas Meat Mafia Events & Catering, LLC (“Texas Meat Mafia,” “we,” “us”) agree that any dispute, claim, or controversy between you and us arising out of or relating in any way to the Site, our proposals, invoices, catering agreements, or Services (collectively, “Claims”) will be resolved exclusively by binding arbitration on an individual basis.

Arbitration Forum & Rules.
Arbitration will be administered by [AAA (American Arbitration Association) / JAMS] under its applicable rules for consumer/commercial disputes. If AAA is selected, arbitration will proceed under the AAA Commercial Arbitration Rules and, if applicable, the Consumer Arbitration Rules. The arbitrator shall apply Texas law. The seat and venue of arbitration is Bexar County, Texas. If the selected provider is unavailable, the parties will mutually select a comparable forum.

Individual Basis Only; No Class Actions.
YOU AND TEXAS MEAT MAFIA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims of multiple persons or otherwise preside over any form of a representative or class proceeding.

Jury Trial Waiver.
To the extent any Claim is litigated in court rather than arbitrated, you and we knowingly waive any right to a jury trial.

Small‑Claims Court Carve‑Out.
Either party may bring an individual action in small‑claims court in Bexar County, Texas (or the county where you reside, if within Texas) for disputes within that court’s jurisdiction.

Injunctive Relief for IP/Confidentiality.
Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property rights, trade secrets, or confidential information, pending a final decision by the arbitrator.

Delegation Clause.
The arbitrator—not any court—shall have exclusive authority to resolve all issues of arbitrability, including the scope, enforceability, interpretation, formation, or validity of this arbitration agreement and any claim that all or part of this agreement is void or voidable.

Fees & Costs.
We will pay any initial filing or case management fees required by the arbitration administrator beyond what you would pay to file in a Texas state court. Each party will otherwise bear its own attorneys’ fees and costs, except as allowed by applicable law or the administrator’s rules. The arbitrator may award fees and costs to the prevailing party where authorized by law.

Confidentiality.
The parties agree to maintain the confidentiality of the arbitration proceeding, including filings, rulings, and awards, except to the extent disclosure is necessary to enforce or challenge the award or required by law.

Severability.
If the class‑action waiver above is found unenforceable as to a particular claim, then that claim (and only that claim) must proceed in court, not arbitration. If any other portion of this arbitration provision is found unenforceable, the remainder shall remain in force.

30‑Day Opt‑Out.
You may opt out of this arbitration agreement by sending a written notice to texasmeatmafia@gmail.com within 30 days of the date you first accept these Terms. Your notice must include your full name, contact information, and a clear statement that you wish to opt out of arbitration. Opting out will not affect other provisions of these Terms.

Survival.
This arbitration agreement survives termination of the Terms and your relationship with us.

21) Communications

By contacting us through the Site, you consent to receive communications related to your inquiry or order via email, phone, or text. Message/data rates may apply. You can opt out of marketing messages at any time.

22) Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share information. [Link to your Privacy Policy once published.]

23) Accessibility

We aim to make our Site and Services accessible. If you experience difficulty, please contact us using the information below, and we will assist you.

24) Severability & Waiver

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce a right does not waive our ability to enforce it later.

25) Entire Agreement

These Terms, together with our proposals, invoices, and any signed catering agreements, constitute the entire agreement regarding the Site and Services and supersede prior or contemporaneous communications.

26) Contact Us

Texas Meat Mafia Events & Catering, LLC
Email:texasmeatmafia@gmail.com
Phone: [(210) 392-8471
Business Hours: M-F 8am-5pm